Measuring and improving mental resilience at Zipline

‘’We work in a fast paced, ambiguous and volatile yet exciting environment. For us, managing risk from burnout is a top priority. AURA has enabled us to set a baseline and cadence for measuring and monitoring mental resilience so we can proactively take action to remedy areas where it is compromised on a personal and workplace level. The uptake from the team is consistently very high each quarter as the insights gained from AURA are so beneficial to building resilience in our environment.“
– Madeline Stillman, Head of People & Culture
READ FULL CASE STUDY HERE
Enabling employees to thrive through challenging times in an executive search firm

“During such unprecedented times AURA’s insights helped take stock and reflect. The coaching session provided me with a deeper understanding of where my state of mind is at, where I may need to make changes and most importantly ideas and solutions to help me improve my quality of life both inside and outside of work. Very useful programme, would highly recommend to others.”
– Sam Burt, Director
READ FULL CASE STUDY HERE
Improving wellbeing in a leading consultancy

Coming out of a tough period of change, AURA was extremely valuable in providing data-driven insight into the issue of stress.’
– Sarah McLellan, Head of UK Professional Services
Impact
- Managers reported a tangible change in levels of engagement and morale.
- Whilst the backdrop of change and uncertainty continued (as is common in the world of work today), there was greater collaboration and support to counteract it.
READ FULL CASE STUDY HERE
Enabling Hong Kong’s youth to explore their careers

“Rachel’s work helped increase the motivation, knowledge and goal setting skill sets of the young people, increasing their self-awareness and employability.”
– Jenny Bate, Programme Manager

READ FULL CASE STUDY HERE
Strengthening leaders during times of growth, uncertainty and increasing competition
Background & Challenge
The company is one of the most significant players in the global insurance and financial products market, headquarted in Italy. Characterised by a strong international outlook, it had expanded rapidly with particular focus on Asia over the last decade. To support this growth, a new management structure had been established, with most of the new leaders being hired externally.
Solution
We worked with them to define performance standards then assess and develop leaders against them.
READ FULL CASE STUDY HERE
Making a career transition
Background & Challenge
A mid-career professional lady, working in the finance industry who was at a ‘career cross-roads’. Having had an impressive track record, working her way up to a senior position in her area of the business, she was at a point where she was unsure of where next. She approached Austen Advisory for help.
Solution
- One to one coaching sessions to explore her passions, interests and skills, aligning these with a clear way forward.
- Coaching drew on insight from interest and career inventories as a platform for considering all possibilities.
- Austen Advisory helped her to define a second career path, supporting her along the way as she made this transition.
_______________________________________________
Building resilience in newly qualified lawyers
Background & Challenge
A leading law firm was keen to build resilience in their newly qualified lawyers to prepare them for the transition. For these junior lawyers, there is a dramatic shift in expectations and responsibility placed upon them. They face pressure to operate efficiently, deal with customers, balance multiple requests and deadlines all with limited support due to the busy environment.
Solution
Austen Advisory facilitated a customised workshop to address these challenges. The session aimed to;
- Raise their awareness of the mental, physical and emotional impact of stress to enable them to recognise early warning signs
- Enable sharing of experiences from peers and more experienced lawyers for coping strategies
- Provide them with a selection of practice tools and techniques for building their resilience to bring back to the workplace