Rachel Austen is a chartered occupational psychologist and business consultant, specialising in people assessment, leadership development, succession management and career coaching.
After completing a Masters degree in Occupational Psychology at Nottingham University, UK, Rachel joined SHL UK (now CEB – Gartner), a leading people assessment consultancy in the UK. She made rapid career progress and was moved to Singapore and subsequently Hong Kong to lead the talent management practice. She then joined Mercer and worked extensively in China and greater Asia, leading projects for some of the largest multinational organisations in a range of sectors.
She set up Austen Advisory in May 2015 and is set on building a practice independent of products serving individuals, small and large organisations alike. The guiding principle is to undertake successful projects and achieve desired outcomes.
She has lived in the UK, Singapore and Hong Kong and has over 10 years of consulting experience, having worked for two leading global consultancies in the field; SHL (CEB) and Mercer. During this time, she has successful led projects for some the largest FTSE 250 and Fortune 500 Global organisations working across Europe and Asia Pacific.
She is an assessment and development specialist who is passionate about helping individuals and organisations fulfil their potential. She brings together her diverse experience and her deep technical expertise in the field of occupational psychology to provide valuable insights for increased effectiveness and performance in the workplace. Some examples of past projects include competency modelling, executive assessments, development centres, leadership development programs, situational judgement test and other psychometric test design.
Outside work, she is a keen runner having completed several ultra marathons . She also loves to travel, always looking for new experiences.
Rachel Austen’s Research
Rachel Austen’s work has been featured in various academic publications as follows:
- A. Howard, M Choi, R. Austen, N Krig, S. Raymond. (2011) Similarities and differences in Managerial Judgement around the world: developing an international SJT Paper presented at Division of Occupational Psychology Conference
- R. Austen, A. Fradera, J. Bywater.(2009) Selection tools in an international context – screening for Customer Advisors across 4 European Countries Poster presentation at Division of Occupational Psychology Conference
- H. E. Bennett, S. A. Thomas, R. Austen, A. M. S. Morris, N. B. Lincoln (2006). Validation of screening measures for assessing mood in stroke patients. British Journal of Clinical Psychology, Volume 45 Issue 3
Rachel has also completed multiple research studies commissioned by clients which are not publically available.